FAQS Page




Are you Open?
All business is now ( b2b ) via email and Phone. Orders are processed and sent via USPS or UPS. No in Store Services available, Due to Covid-19
What is the production time for my order?

Depends on what method of engraving. If the item is in stock, and the quantity required. There are a lot of varabiles with each and every order. Please call if you have a specific question 702.736.7755  Our standard production time varies seasonally. usually 2 to 4 business days for most items.

Covid has caused some products to be out of stock or delayed due to shipping from the manufactures.

 

Can I pick up my order?

Orders can be picked-up in our store during regular store hours. Monday Through Thursday 9 am to 5 pm and Friday 7am to 2 pm. We will email or call you when your order is complete. Visit our Contact Us section for our address and map.

 

How to Place an Order?

Please send all relevant information via email. Include Item Name and it's SKU #. Quantity required, and all engraving and personalazion information, along with when the award date or needed.by date.

(Please follow all engraving instructions)

Privacy Policy?

All information submitted or given to A. Flamingo Glass and Engraving is privileged information. We take extra effort to ensure complete confidentiality of your order and award information.

We NEVER sell or give any of your personal information to a third party.

What Payment methods do you accept?

Customers may send a check or money order as payment, but orders will not ship till the check has cleared our bank.  Call us: 702.736.7755

Do you Collect Sales Tax?

Nevada  State Sales Tax is Collected on all orders in Nevada, at the Current rate of 8.375%

Non-Profits with a valid Nevada State Sales Tax Exemption on File, will not pay sales tax.